how about the toy shop? The toy industry has a great development prospect, in these years of hard work, get a lot of investment the attention of entrepreneurs to join, less cost, return to the fast, easy business to make money for small business project, let us together to meet.
observation of emotional investment
if you can put yourself in for the sake of customers, through the customer’s eyes to observe, understand the needs of customers, so as to provide quality and efficient service. When different types of customers, employees need to provide different services, such as irritability treat customers, have patience, gently with his article about the dependent; treat customers, employees should be good for them, some useful advice, but don’t put too much pressure.
try to figure out the customer psychology